Accessibility Statement for the PIKI mobile website

Accessibility Statement for the PIKI net library

This accessibility statement applies to the Pirkanmaa libraries' PIKI mobile website ( This report was prepared on September 14, 2020.

The accessibility assessment of this digital service is based on the evaluation performed by the system supplier for the system and the evaluation of the Tampere City Library for the content. The system vendor has worked in accordance with WCAG 2.1 AA guidelines in developing and designing the website.

The desired level of accessibility of the site

This website largely meets the AA level criteria of the Web Content Accessibility Guidelines version 2.1 standard. Unreachable content is described in Known Accessibility Issues.

Digital service availability status

The availability status is partly compliant, but some of the content does not fully comply with the accessibility standard. We apologize for the inconvenience caused by the lack of accessibility.

If the use of the online service and library transactions is unreasonable due to the accessibility of the online library, you can contact your library by phone, e-mail or the feedback form or the chat service in the PIKI net library.

Known accessibility issues

  • some form fields have no labels or are marked incorrectly. (WCAG AA 1.3.5)
  • tables are used for styling. (DIGG R83)
  • buttons have no explanatory text. (WCAG A 2.5.3)
  • Some parts have insufficient tab focus marking. (WCAG AA 2.4.7)
  • Search suggestions cannot be read by screen readers. (WCAG A 1.3.1)
  • headers have incorrect header levels. (WCAG A 1.3.2)
  • Roles are missing for some parts/functions on the website. (WCAG A 1.3.1)
  • It is not possible to navigate all parts of “My pages” via the keyboard. (WCAG AA 2.4.5)
  • The content has an incorrect structure which causes problems for some aids with reading out the text. (WCAG A 1.3.1, A 1.3.2)


We are constantly working to maintain our website and improve its accessibility. Our ambition is to have remedied all known accessibility problems during Q2 2021.

Unreasonably burdensome adaptation

This website refers to exceptions for unreasonably burdensome adaptation in accordance with the relevant laws and standards on digital accessibility of public services for the following content.

  • Search suggestions cannot be read by screen readers. (WCAG A 1.3.1)
  • Timer function that counts down until the page becomes outdated

A lot of effort will be required in order to remedy these problems, and we will be unable to get this done prior to Q2 2021.

Give feedback on accessibility

Did you notice a lack of accessibility in the online library? Let us know and we will do our best to fill the gap.

Accessibility Feedback Form

Supervisory authority

If you notice accessibility issues with the site, first provide feedback to the library using the form above. The answer can take 14 days.

If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. Their website explains in detail how the notification can be made and how the matter is handled.

Regional Government Agency notification form

Contact details for the Supervising Authority

Etelä-Suomen aluehallintovirasto
Saavutettavuuden valvonnan yksikkö
phone switch 0295 016 000

Website published

This website was published on June 10, 2013.

The web-site was last updated after remarkable modifications on the 27.2.2020.

This description was created on 14.9.2020, uppdate on 15.10.2020.

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