Maksut

Kirjaston käyttö on yleensä maksutonta

Kirjastojen aineistojen käyttö, lainaus, varaaminen sekä ohjaus ja neuvonta kirjastoissa on maksutonta.

Myöhästymismaksujen ja aineistokorvauksien lisäksi maksullisia ovat noutamattomat varaukset, seutuvaraukset sekä kaukolainojen tilaukset.

Kaikkia maksuja ja korvauksia, paitsi jo perintätoimistoon menneitä, voi hoitaa kaikissa PIKI-kirjastoissa.

Maksut voi maksaa verkkomaksuna

Kaikkien PIKI-kirjastojen maksuja voi maksaa verkkomaksuna. Maksajalla on oltava aktiivinen sähköpostiosoite, jonka voi ilmoittaa kirjastoon tai lisätä sen verkkokirjastossa omiin yhteystietoihinsa kohdassa Omat tiedot - Kirjastokortin yhteystiedot. Maksettavan kuntakohtaisen maksun on oltava vähintään 1 €. Maksusuoritus voi  koostua pienemmistäkin maksuista, kunhan niiden summa kuntakohtaisesti on vähintään euro.

Maksutapahtuma ei onnistu, jos yhdenkin kunnan maksut eivät täytä edellämainittua euron ehtoa. Jotta maksutapahtuma menisi lävitse, pitää tällaisen kunnan maksut jättää pois.

Lainauskiellon raja

Lainauskiellon euromääräinen raja on 15 €, jolloin asiakas menettää lainausoikeutensa kaikissa PIKI-kirjastoissa.

Loan period ends when library closes, at PIKI net Library when the day ends.

Overdue fine for adults’ items    

  • 0,30 € /loan/calendar day (Tampere)

  • 0,20 €/loan/calendar day (other PIKI-libraries)

On the next day after the due date (except in Punkalaidun Library on the 8th day)

Maximum overdue fine 9 €/loan

No overdue fines for under 15 years of age in Tampere City Library

Overdue fine for children´s items    

Free of charge

Overdue fine for “VIP” items and “quick loan”  items 

  • 0,50 €/loan/calendar day (Tampere, Sastamala)

  • 0,20 €/loan/calendar day (Other PIKI-libraries)

VIP items are on big demand and therefore their loan period is shorter (normally one week) and you are not able to reserve or renew them.

1 €/overdue notice (max 3 pcs), regardless the way it has been sent by the library.

Schedule:

  • 1. notice will be sent 7 days after the duedate
  • 2. notice will be sent  21 days after the duedate
  • 3. notice will be sent  35 days after the duedate

When the item has been reserved by an other customer,  the 1. notice will be sent immediately after the duedate.

Reservation fee for one library’s own collection (local reservation) is free of charge.

Contains pick-up notice by sms, e-mail or by post.

In order to get messages from your library you need to inform your mobile number or an active e-mail address to PIKI-library’s register. You can add them yourself by logging in to your account on PIKI net library or ask the library to do it for you.

Regional reservation fee is 2 €/reservation (for all customers when the item is transported from another PIKI-library).

Fee for an uncollected reservation (local reservation) is 1 €.

With the exception of children under 15 years of age, mobile libraries and items that belong to the children’s and youth collections.

  • 10 €/invoice (Tampere)
  • 0 €/invoice (Punkalaidun)
  • 5 €/invoice (other PIKI-libraries)

The invoice will be sent 60 days after the due date

Libraries transfer their outstanding fees to be collected by the collection office approximately 60 days after the due date.

The collection office invoices city-specific compensation fees and its own collection fees. You must pay the fees to the collection office.

Due date reminder to your e-mail 1-5 days before the due date is free of charge.

In order to get messages from your library you need to inform your mobile number or an active e-mail address to PIKI-library’s register. You can add them yourself by logging in to your account on PIKI net library or ask the library to do it for you.

PIKI-librarys’s guidelines: “The customer can choose to receive due date reminders via e-mail. The due date reminder is an extra service that helps the customers to keep track of their loans. However, the customer must always pay the overdue fine, even if they haven’t received the reminder. The fees are collected also in cases where renewal was not possible due to technical errors.”

The customer loses their borrowing rights in all PIKI-libraries when the outstanding fees exceed 15 €.

From Finland (non PIKI-library)

  • 4 €/ reservation  + as billed by sending library

From Multilingual Library (Helsinki)

  • free of charge

From Scandinavia

  • 4 € /reservation  + 10 €/reservation (contains the bill by the sending library)

From other countries

  • 4 € /reservation + as billed by sending library

Copy/print, microfilms/cards etc.

  • 4 € /reservation + as billed by sending library
  • fee for microfilms/cards etc. contains one order to one library or archive

Your first library card is free of charge.

Replacing a damaged or lost library card 2 €.

Purchase price. Customer can also substitute a similar item for lost or damaged material.

  • + 2 €/item, library-specific.

Lost or damaged CD-ROM, Blue-ray disc or DVD  (1)

  • 40 €/item
  • + 2 €/item, library-specific

Lost or damaged  VHS

  •      5 € /item

Other kind of lost or damaged material  (bags, appendixes, cover casing)

  • Purchase price or new item (maximum 6 €/item

Preparing an item (which has been substituted)

  • 2 €/item, library-specific
     

Library fees are non-refundable.

1)  PIKI-library Guidelines: "The customer must replace damaged items with new, similar items or pay the price determined by the library. Due to item-specific copyright fees, certain items - such as films, radio plays and computer software - cannot be replaced with corresponding items.

The customer loses their borrowing rights in all PIKI-libraries when the outstanding fees exceed 15 €.

Municipality-specific
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